Virtual address Thailand FAQ

A virtual address is a real street address in a staffed Bangkok commercial building that you use for business mail, websites and documents without renting an office. We receive and handle your mail on your instructions.

A virtual address is a street address in a commercial building, so it works for websites, Google Business listings and many registrations. A PO box is a post office box and is usually not accepted as a business or registered address.

No. Many clients live abroad and manage everything online through the dashboard.

Many clients use our address as their registered office on the Business and Corporate plans. Rules depend on your company type and the authority involved, so confirm with your accountant or lawyer first.

Visa and work permit rules are set by Thai authorities and often require specific office or residential conditions. A virtual address may not satisfy them, so check with an immigration lawyer before relying on it.

Many clients use our address for VAT and tax filings. Banks set their own rules and some require a physical office, so ask your bank before applying.

We log and photograph each item, then open and scan it unless you opt out. You receive an email within one business day, and the scan appears in your dashboard where you choose to shred, store or forward the original.

Mail is stored free for 30 days and parcels for 14 days. After that, extended storage costs 150 baht per month, or you can forward or shred the items.

On the Business and Corporate plans we accept parcels up to 60 x 60 x 60 cm and 20 kg from Thai and international couriers. Starter plan holders can upgrade at any time to use parcel service.

Yes. We forward within Thailand and worldwide using Thailand Post, Kerry, Flash, DHL, FedEx and others. You pay the courier cost plus a 50 baht handling fee.

Letters from authorities such as the Revenue Department, DBD and banks trigger a priority alert on the same business day.

Plans are 490 baht per month for Starter, 990 baht for Business and 1,990 baht for Corporate. Longer terms save 15 percent for 6 months and 25 percent for 12 months.

See full pricing and add-ons

No. Prices exclude 7 percent VAT, which is added at checkout, and we issue a VAT invoice for every payment.

There is a one-time identity verification fee of 500 baht per account. There are no other setup fees.

We accept Thai bank transfer, PromptPay QR, and Visa and Mastercard credit or debit cards.

Providers of business addresses are expected to know who uses their address. Verification protects you and the building from fraud and misuse. You will need your passport or Thai ID and proof of address.

See the documents we ask for

Only verified staff handle mail in access-controlled areas, and scans are visible only to you and any contacts you add.

Most accounts are active within one business day of us receiving clear and complete documents.

Upgrades take effect immediately. Downgrades take effect at the end of your current billing term.

After your minimum term you can cancel from the dashboard. We forward or shred remaining items, and can redirect mail for a short grace period on request.

If we cannot approve your verification, we refund your plan payment in full. Once your address is active, payments are non-refundable for the term already started.